Bill’s technical knowledge can be leveraged to conduct/lead open and closed file reviews to enhance claim handling quality and identify best practices. Bill can assist with claim handling guideline creation and review. He can also review and assist with catastrophe planning and execution through detailed analysis walkthroughs. Bill is able to review  and support your claim training and development efforts. He can provide guidance on scope and estimate review based on various damage scenarios.

Helping resolve disputes on all types of fire and casualty losses. Through meetings to review open files, Bill can offer ideas and alternatives to bring resolution to claim situations. He can provide support during all types of alternative dispute resolution sessions.

Providing assistance with first and third-party claims and litigation. Whether its new suit review or ongoing litigation supervision, Bill can help your teams develop litigation plans moving forward. He can also assist you with mediation and settlement negotiations through preparatory work with your team and attendance. Bill is also available to attend a trial and provide daily reports and impressions of progress along the way.

Bill understands the fast-paced business world in which we live. Developing leaders who are able to operate successfully by developing and motivating others is the only way to exceed customers’ expectations. He can assist you in evaluating business challenges using a common sense approach to succeed. Bill is a passionate and experienced mentor and developer of talent. He can meet in any forum to provide coaching individually and in a group setting.  He enjoys helping others prepare for interviews and can provide strategies and conduct mock interviews.